At Zoiko Mobile, we are pleased to offer free delivery on all our products, including SIM cards and devices, exclusively to our customers within the UK.
This policy details the terms and conditions of our free delivery service to ensure you receive your products conveniently and at no additional cost.
Free delivery is available for all orders placed on our website or through our customer service channels. This service covers all products, ranging from SIM cards to mobile devices.
Free delivery is available to all addresses within the UK, encompassing mainland and non-mainland areas such as the Scottish Highlands, Northern
Ireland, and other remote regions. Please note that delivery times may vary depending on the location.
4.1 Standard Delivery
Our standard delivery times are typically 3-5 working days for mainland UK. For non-mainland and remote areas, delivery times may extend to 5-7
working days.
4.2 Expedited Delivery
While our standard delivery service is free, expedited delivery options are available for an additional charge. Please contact our customer service for
more information and availability.
Orders are generally processed within 24 hours of order confirmation. Orders placed over weekends or public holidays will be processed on the next
working day.
We utilise reliable delivery services to ensure your products are delivered safely and on time. Our delivery partners are selected based on their
proven track record of efficiency and quality service.
7. Tracking Your Delivery
Upon dispatch of your order, you will receive a tracking number via email. This number allows you to track the status of your delivery via the courier's
website.
If you are unavailable to receive your delivery, our delivery partners will leave a card with instructions on how to rearrange delivery or collect your
package from a local depot.
For any queries regarding our free delivery service or for help with a delivery issue, please contact us at:
Zoiko Mobile Customer Service
Telephone: +44 2071 646 399
We are committed to providing our UK customers with efficient and cost-effective delivery solutions. Thank you for choosing Zoiko Mobile, where we
strive to deliver not only our products but also exceptional service and support.
